Support
Diagnosing and solving common connection issues.Reboot your home router/modem on a schedule
On schedule, folks, reboot your router! Though routers are built to constantly be running at all times, a simple tweak like regular power cycling helps with most issues.
Contact Northwind Support
Call us at 613-599-3775 or email us at support@northwindisp.com
Troubleshooting your NorthWind Fixed Wireless
Solutions to common connection issues with your NorthWind Fixed Wireless
Troubleshooting your NorthWind Fiber/DSL
Solutions to common connection issues with NorthWind's DSL / Fibre services.
FAQ
If you have further questions regarding the services we offer, please send an email to questions@northwindwireless.com. Our staff will be happy to answer.
Lost connection after resetting your Router (Fiber/DSL customers)
You should never press the 'RESET' button on your DSL modem.